Terms and conditions
Welcome to TraceAI.uk. By accessing or using this website, you agree to the following Terms & Conditions. Please read them carefully before using our site or requesting any services.
1. Introduction
TraceAI.uk provides professional private investigation and surveillance services within the UK. These Terms govern your use of our website and outline the conditions under which our services may be offered. By continuing to use this website, you agree to comply with these Terms.
2. Use of This Website
You may use this website for lawful purposes only. You agree not to:
- Interfere with or disrupt website functionality
- Attempt to access restricted areas or servers
- Use automated tools to collect data from the site
- Upload or transmit harmful code, files, or scripts
- Misuse any information published on the website
We reserve the right to restrict access for users who violate these terms.
3. Service Requests & Enquiries
Submitting an enquiry does not establish a client–investigator relationship. A formal agreement must be signed before any investigation begins.
We reserve the right to decline service requests that are unlawful, unethical, or conflict with professional obligations.
4. Client Obligations
Clients agree to:
- Provide accurate information related to the case
- Request services only for lawful, legitimate purposes
- Not use any findings to harass, defame, or unlawfully harm another party
- Understand that investigative outcomes cannot be guaranteed
Providing false or misleading information may result in service termination.
5. Service Limitations
While we strive for accuracy and professionalism, certain findings may depend on third-party data availability, environmental conditions, or legal constraints.
TraceAI.uk is not liable for:
- Outcomes influenced by incomplete or inaccessible information
- Client decisions made after receiving investigative findings
- Delays caused by factors outside our control
6. Fees & Payments
All fees will be communicated prior to starting any investigation. Work begins only after written confirmation or deposit (if required).
Once work has commenced, fees may be non-refundable due to time, resources, and operational costs incurred.
7. Evidence & Reporting
Reports, images, logs, and findings supplied by TraceAI.uk remain protected intellectual content until all fees are paid in full.
Clients must use any information provided responsibly and in accordance with UK law.
8. Intellectual Property Rights
All website content — including text, graphics, layout, branding, and media — is owned by TraceAI.uk.
Users may not reproduce, copy, or distribute any materials without written permission.
9. Third-Party Websites
This website may contain links to external sites for informational purposes. We do not control or endorse those websites and are not responsible for their content or actions.
10. No Professional Guarantees
While we operate with expertise and due diligence, TraceAI.uk does not guarantee:
- Specific outcomes of investigations
- Legal results based on client use of information
- Continuous website availability
11. Indemnification
By using our services or website, you agree to indemnify TraceAI.uk against claims, damages, losses, or legal expenses arising from misuse of our findings, improper actions, or breaches of these Terms.
12. Governing Law & Jurisdiction
These Terms are governed by the laws of England and Wales. Any disputes shall be handled exclusively by the courts of England and Wales.
13. Amendments to Terms
TraceAI.uk may update these Terms & Conditions at any time. Changes take effect upon publication on this page. Continued use of the website constitutes acceptance of updated terms.
14. Contact Information
For questions related to these Terms & Conditions, please contact:
Email: info@traceai.uk
Website: https://traceai.uk